Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
1. What is anime photo making and how is it done?
Anime photography is the process of converting a person's photograph into a drawing or digital illustration in an anime style. Various apps and professional designers can be used for this process. Custom designs can be created inspired by popular anime, particularly Ghibli anime or Ghibli-style anime .
2. What is a canvas painting and how is it made?
A canvas print is a decorative painting with a special fabric stretched over it and an image applied with paint or digital printing. The question of how to create a canvas print typically involves the design process, printing techniques, and then framing and hanging the print. Custom canvas prints are also quite common.
3. What is a 3-piece table set and where is it used?
A 3-piece set consists of three matching decorative pieces. They are often preferred as kitchen or living room pieces . These sets are ideal for creating a cohesive décor in different rooms of the home.
4. What can be bought as a gift for your boyfriend?
Gifts for your boyfriend include a personalized keychain, a custom-printed mug, or a canvas print featuring his favorite cartoon characters. Gifts tailored to his interests, such as an F1 poster or an Atatürk poster, are also a good option.
5. How long does it take to have a custom painting made and what is the cost?
The time it takes to commission a custom painting depends on the type of painting and the artist's workload. Digital canvas prints can be completed more quickly, while handmade wood-framed prints may take longer. Costs vary depending on the size, level of detail, and materials used.
6. Are photo anime making apps reliable?
Many mobile apps and online platforms today offer photo-animation services. However, user reviews and privacy policies should be carefully reviewed to ensure reliability. Caution is especially important when uploading personal photos.
7. What can be bought as a gift for a male teacher?
When choosing gifts for male teachers, office gifts like paintings or personalized items are often preferred. For example, a framed canvas print, a custom-printed mug, or an F1 poster perfect for office decor are ideal options.
8. What does Ghibli anime style mean?
Ghibli-style anime refers to the art and illustration style typical of Studio Ghibli's famous animated films. This style is characterized by detailed, soft, and naturalistic drawings. Gifts specifically designed for Ghibli anime fans can be personalized with anime photo editing.
9. What dimensions are preferred for having a canvas painting made?
When commissioning a canvas print, a 70x100 poster size is generally preferred. This size is suitable for use in various spaces, such as living rooms or kitchens. The size of the print should be chosen based on the size of the wall and the overall style of the decor.
10. What kinds of proposal gifts are popular?
Proposal gifts are often chosen from items with meaningful and sentimental value. Custom-printed mugs, personalized keychains, or framed canvas prints featuring your loved one's cartoon characters are popular gifts. Decorative items like wall hangings also make wonderful surprises.
Dear Customer, Welcome to our Customer Service page.
With Portalhane, you'll discover life through the lens of gifting . Unforgettable moments await you with Portalhane . Portalhane.com is always with you for all your special occasions, including birthdays, Valentine's Day, Mother's Day, Father's Day, and New Year's Eve! You can easily find personalized paintings, quirky, romantic, unusual, and nostalgic gifts that will make your loved ones feel special through our online gift sales site. Discover thousands of products that will add color to your life with our unique gifts, which shape Turkey's gift painting industry, with our advantageous prices and fast shipping. Discover high-quality, eye-catching gifts that go far beyond the ordinary and classic! Enjoy giving your loved ones the most original gifts! To ensure you feel confident and comfortable at every stage of your shopping experience, we've listed the most frequently asked questions and frequently asked questions from our customers below.
1- Is there CASH ON DELIVERY?
No! You cannot order with CASH ON DELIVERY on portalhane.com. Iyzco It is possible to make online payment 24/7 with the assurance of.
2- Which cargo company do you work with?
To your region fastest who will deliver your cargo multiple shipping companies We have an agreement with.
3- When Will My Shipment Arrive?
2-5 days Your cargo reaches you within
You can track all your purchases using the email account you've registered with our system. For example, when your shipment is delivered to MNG KARGO, you'll receive a notification via the mobile phone number you've registered with our system. CARGO TRACKING NUMBER SMS It is sent as. You can easily track all movements of your cargo on the official MNG CARGO website using the CARGO TRACKING NUMBER.
4- How much is the shipping cost?
All over Türkiye Free Shipping We offer the opportunity.
5- Do you send cargo to TRNC or abroad?
Unfortunately, we are currently only shipping to provinces and districts in Türkiye.
6- Do you have wholesale sales?
Yes, we sell wholesale gifts. You can contact us at portalhaneofficial@gmail.com .
7- How can I exchange or return a product I don't like?
Unfortunately, we cannot accept returns for the product you have purchased because it is personalized.
8- My order arrived broken, what should I do?
We recommend that you inspect your product upon receipt. If your product has been damaged during transit, we request that you have the courier officer prepare a " report " before accepting the product and return it. If no report is provided, we unfortunately cannot recover any damages from the courier company. Therefore, we cannot refund the price of the product to you, our valued customer. We strongly urge you to exercise due diligence in this matter.
10- Credit Card Shopping Security
Enjoy peace of mind when making credit card purchases! Your credit card information is securely entered directly into the bank's database using our SSL-certified Virtual POS System. No one can see your card details!
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